Grievance Management
Hosho Digital’s Grievance Management System provides a structured, confidential, and efficient platform for employees to raise concerns and grievances. It ensures that all complaints are logged, tracked, investigated, and resolved systematically, promoting fairness, transparency, and employee trust within the organization.
benefits
Reduces legal risks by maintaining detailed records and ensuring fair handling.
Reduces manual paperwork and improves accuracy.
Speeds up resolution times with automated workflows and clear ownership.
Ensures transparency and accountability through proper tracking and documentation.
Provides employees with a safe and structured way to voice concerns and complaints.
flow
1
A resolution is proposed and communicated; employee feedback on the handling of the grievance is collected confidentially.
2
HR/investigators review evidence, interview involved parties, and facilitate discussions or mediations as needed.
3
The system automatically acknowledges receipt, creates a case, and assigns it to the appropriate HR or grievance officer.
4
Employees submit grievances confidentially through a self-service portal, detailing the issue and relevant parties.
audience
Managers and Department Heads
Grievance Committees
Employees
HR Teams
Technology
